![]() ![]() Attempting to run the Network Utility while connected to your client VPN will result in the inability to register the application or contact any of 8x8's servers. See also How to Read the Network Utility Results.Ĩx8 does not recommend or support the use of the Network Utility while connected to a client VPN. In the event of issues occurring that are likely related to network configuration, the firewall configuration may still need to be reviewed despite passing the Network Utility test. While the test is comprehensive some network settings that affect phone service may not be captured in the test. Download 8x8 Network Utility v - Installer Version for Mac With some versions of MAC's you will get the following pop up when installing the application '8x8 Network Utility can't open because the identity of the developer cannot be confirmed. The Network Utility provides a snapshot of network settings and diagnostic results. Please ensure that UDP 3478-3480 is allowed out of your network, these ports are listed in the "Optional" portion of the X Series Technical Requirements document. Please contact 8x8 Support for assistance. Note: You will need a product activation key to use the Network Utility. The 8x8 Network Utility simulates phone calls from your location to 8x8 data centers and gives specific measurements indicating network performance.Ĭlick the appropriate version below to download and install the application on your computer. Please work with your 8x8 Support representative to review and interpret results.įor assistance on how to use the tool, please see How to Use the 8x8 Network Utility Tool. ![]()
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